Some 2020 highlights across our balanced scorecard

620,000+ clients

have benefitted from RBC Client Relief programs

#1 market share

in investment banking in Canada(2)

Outstanding Global Private Bank

in North America for the fifth year in a row(4)

$8.8 billion

in financing for sustainable bonds and loans, representing 64% growth over 2019

5 million

active mobile users, up to 12% year-over-year(1)

A+ score

on RBC Global Asset Management's responsible investing activities, as assessed by the UN Principles for Responsible Investment(3)

Celent Model Bank of the Year

award winner, demonstrating industry-leading practices that drive digital success in banking

Customer Service Award Winner

and 10 out of 11 top rankings among the big five Canadian banks in the 2020 Ipsos Financial Service Excellence Awards

(1) 90-day active mobile users in Canadian Banking only
(2) Dealogic, YTD as at October 31, 2020
(3) See RBC GAM’s Responsible Investing Transparency Report and the PRI Assessment Methodology for more details
(4) Private Banker International Global Wealth Awards 2020