Some 2020 highlights across our balanced scorecard

#4 globally

in the 2020 Refinitiv Diversity & Inclusion Index, ranking over 9,000 publicly-listed companies

Black, Indigenous and People of Colour (BIPOC)

35% of new hires(4)
40% of promotions(2)(4)
23% of new executive appointments, surpassing our goal of 20% for the year(3)

18% young people(5)


51% new hires(1)
52% of promotions(1)(2)
46% of executives(3)

When asked about their well-being during the COVID-19 pandemic(6):
91% of employees feel well-supported by RBC
90% of employees see their work as meaningful
92% of employees indicated that they have the information that matters to them

(1) Global; excludes summer interns, students and co-ops
(2) Defined as upward change in position level or HR Class
(3) Represents data for our businesses in Canada governed by the Employment Equity Act
(4) North America; excludes summer interns, students and co-ops
(5) Headcount under 30 globally, excluding City National and BlueBay Asset Management employees
(6) Well-being surveys conducted from April to June 2020. The average participation rate was 55%